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Project Name & Type

-Richlink – Life Service Platform

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                  is a comprehensive life services app that connects

users with local service providers, enabling easy booking,

B2B & Business, and real-time service tracking.

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Role & Responsibilities

-UI/UX Designer — responsible for end-to-end design, including user journey mapping, wireframes, high-fidelity prototypes, and developing a consistent design system focused on seamless booking, payment, and service tracking experiences.

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Collaboration

-Worked closely with product managers to define key user needs and prioritize features; collaborated with developers to ensure smooth integration of real-time updates, secure payment flows, and adaptive layouts across devices.

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• Increased user retention by 22% within three months post-launch.

• Improved the successful transaction rate by 30% with a simplified payment process.

• Achieved a 4.7/5 average user satisfaction score in feedback surveys.

 

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